Our showroom is available for viewing: Monday - Saturday: 10 AM - 1 PM Please note that we operate by appointment only, and the final appointment can be scheduled up to 30 minutes before our closing time. If you don't see your preferred time on our schedule, feel free to contact us for additional availability options.

Yes, if your furniture meets our budget and current standards, we'd be delighted to take it off your hands. To initiate the process, please visit our Couch Pickup Service page where you can find a form to fill out. Once you've submitted the form, we will be in touch with you within 48 hours.

Financing is through Acima, Affirm, or Afterpay. Click on the links below to learn more: Affirm - https://www.affirm.com/how-it-works Afterpay - https://www.afterpay.com/en-US/how-it-works Click on the link below to apply: Acima - https://ecom.acimacredit.com/views/phone-auth/loca-17f8f0bb-68a4-4bbb-888c-b1da4b9d27cd

We can hold for up-to 2 days with a 15% non-refundable deposit from the listed price (excluding sales tax and delivery). For additional time or information, please contact us.

We are located at 1295 E 4th St Pomona, CA 91766.

You can book an appointment to try before buying furniture from Joyce's Choices by going to the "Schedule Viewing" tab and then clicking "Book Now".

At Joyce's Choices, we offer various coupons and discounts to enhance your shopping experience. However, it's essential to understand the terms and conditions associated with these offers. To ensure a seamless and fair shopping process for all our valued customers, please note the following: 1. Non-Combination Policy: Coupons cannot be combined with other discounts, coupons, or promotions. Each offer is valid for single use only. 2. Non-Exchangable for Cash: Coupons hold no cash value and cannot be exchanged for cash or any other form of monetary refund. Should you have any further queries regarding our coupon policies, please feel free to contact us at contact@joycesbestchoices.com.

Upon time of delivery or pickup, you will be allowed to thoroughly inspect your order. It is your responsibility to inspect before accepting to ensure that you are 100% satisfied with your purchase. All sales are final once your order has been accepted and delivery or pickup has been completed. If you choose to cancel the order, you will be refunded the full amount, except the 20% restocking fee, delivery fee, and deposit.

All online orders must be paid in full at the time of purchase. Pick-up must be scheduled within 3 days of purchase. We do not have the ability to hold merchandise past the scheduled pick-up date. If you are unable to pick up your merchandise on your scheduled date, please notify the store immediately. Orders rescheduled within 24 hours of pickup may be charged a $49 rescheduling fee. If the order is not picked up within 24 hours of scheduled date, you will be refunded full amount, except the 20% restocking fee and deposit. You will be responsible to pay the full amount of current price, should you decide to purchase again. Please be sure that the size of your vehicle will accommodate the size of the furniture to be picked up. It is your responsibility to properly secure and tie down merchandise to your vehicle. Associates may assist in loading customer merchandise, but we reserve the right to refuse assistance where it may result in injuries or property damage. We will not be responsible for any damage or loss caused to customer merchandise and/or any vehicles during the loading or transportation of the customer's merchandise.

All online orders must be paid in full at the time of purchase. Our delivery service is through our partner, Lugg. All of Joyce's Choices' items delivered by Lugg are covered by insurance. After purchasing on our website, you will be directed to a confirmation page with a link to schedule delivery. Payments for delivery are handled seamlessly through Lugg. Same-day delivery is also available. You can get a quote for your delivery here ➡️book.lugg.com/joyceschoices Delivery must be scheduled within 2 days of purchase. You are responsible for paying the delivery fee within 24 hours of purchase. Delivery of merchandise will not be made until payment is complete. If the fee is not paid within 24 hours, you will be refunded the full amount, except the 20% restocking fee, convenience fee, and/or deposit. If you choose to opt out of choosing Lugg and use Joyce's Choices for delivery, delivery is curbside only. Joyce's Choices' Curbside Delivery is only available within 50 miles from 91766. If the delivery location is not within 50 miles, please contact us to make arrangements. If you cancel the order, you will be refunded the full amount, except the 20% restocking fee, convenience fee, and/or deposit.

Non-Refundable Deposits, Delivery Fees, and Convenience Fees Please note that deposits and delivery fees are non-refundable. 48-Hour Hold We offer the option to hold your selected furniture for $50 for up to 48 hours from the time the deposit is made. If the purchase is not completed within this timeframe, the furniture will become available again, and any future purchases will be subject to the full listed price. Prices Subject to Change We strive to provide the most accurate and competitive pricing for our furniture, but occasional adjustments may occur. Payment Due-Date To ensure that the agreed-upon price for your order is honored, it's crucial to pay the invoice by the due date specified in the invoice. This will help us maintain the price as initially agreed upon. If you have any further questions or require additional information regarding our payment policies, please don't hesitate to contact us.

Please note that while Joyce's Choices undergo a thorough refurbishment process to provide you with a high-quality product, we cannot guarantee that the furniture such as sofas or couches is completely free from smoke or pet exposure. Although we make every effort to thoroughly clean and sanitize our collections during the refurbishment process, it is essential to acknowledge that this furniture may have had previous ownership and use.

Joyce's Choices takes pride in presenting products in the best light possible. As part of our visual representation, some of the background images on our website may be enhanced or altered using AI-based Photoshop techniques. These modified backgrounds are intended to provide an aesthetically pleasing presentation of our products, but they may not reflect the actual environment in which the product will be placed.

Yes, we do. Our delivery service is through our partner, Lugg. All of Joyce's Choices' items delivered by Lugg are covered by insurance. After completing the payment on our website, you will be directed to a confirmation page with a link to schedule delivery. Same-day delivery is available and payments for delivery are handled seamlessly through Lugg. Get a quote for your delivery: lugg.com/book If you choose to opt out of choosing Lugg and use Joyce's Choices for delivery, delivery is curbside only. Joyce's Choices' Curbside Delivery is only available within 50 miles from 91766. If the delivery location is not within 50 miles, please contact us to make arrangements.

Yes, you can! Here’s how: 1. Go to the "Couch Pick Up Service" page and fill out our form https://www.joycesbestchoices.com/sofacouchpickupform 2. Provide basic details of the couch and your contact info 3. Submit the form and someone will contact you If you have any questions, let us know. 🙂

Financing is through Acima, Affirm, or Afterpay. Click on the links below to learn more: Affirm - https://www.affirm.com/how-it-works Afterpay - https://www.afterpay.com/en-US/how-it-works Click on the link below to apply: Acima - https://ecom.acimacredit.com/views/phone-auth/loca-17f8f0bb-68a4-4bbb-888c-b1da4b9d27cd Would you like to schedule an appointment to view the couch beforehand?

Yes, you can! Our address is 1295 E 4th St Pomona, CA 91766 and viewing is by appointment only. Please schedule online through our website: https://www.joycesbestchoices.com/book-online If you don't see your preferred time on our schedule, feel free to reach out via text at (626) 702-0249 for additional availability options. 🙂